Job Redesign for the Bookkeeper Role in the Accountancy Sector
Bookkeeping is the basis of accounting; recording accurate information of transactions in the company remains a key activity that needs to be carried out. However, traditional bookkeeping methods have changed drastically, with accounting software like Xero and Robotic Process Automation (RPA) enabling companies to do more with less.
As part of a pilot project, we partnered with companies in implementing RPA to automate transactional tasks, consequently reshaping the accounting bookkeeping clerk's job.
Key Design Principles
The key design principles that we carried out in the pilot project are the basis of the way the new roles have been designed.
Maximise attractiveness of the job
Jobs become more attractive as it becomes more expertise driven and involves greater analysis and problem-solving.
Reduce manual transactional activities
Manual transactions can either be automated fully or partially through the use of Robotic Process Automation.
Key targeted tasks that are time consuming should be automated where possible, taking into account the principles discussed here.
Align with business mode
Ensure that the job redesigned role fits into the organisation and its operations.
Role of bookkeepers in an organisation
There are two pathways for bookkeepers. The first pathway is a Generalist track where bookkeepers carry out tasks such as payroll and tax compliance. The second pathway is a Specialist track where bookkeepers focus on the bookkeeping process.